An agrochemical manufacturer has helped to prevent customer complaints by moving to induction cap sealing.
Floratine, a manufacturer of soil, turf and speciality products, needed to prevent its containers from getting damaged and leaking during the transportation process.
Its products – which are used to treat golf courses and sport turf – contain organic components that release gas and can affect the shape of the containers in warm or cold temperatures, leading to leaks.
Darryl King, Director of Operations for Floratine, said: “Packaging the containers became tedious. We were tightening all the caps using a hand held pneumatic capper and if we didn’t get the cap tightened just right, it resulted in a phone call from an unhappy customer with a leaky container or bloated jugs.”
The company contacted Enercon Industries for a trial after learning that induction cap sealing and a vented foil could increase a container’s resistance to temperature variations and facilitate shipping.
Speaking about the sealing trial, Mr King said: “The true test was when one of my co-workers took off the cap and stood on the bottle with only the sealed liner holding the product, and it didn’t burst.”
The company now uses Enercon’s unique “All-in-One” sealing head with their Super Seal™ induction cap sealer, allowing them to use the equipment on various production lines, without having to change the sealing head.
“Customer complaints are nearly eliminated and 99% of our problems were solved with the induction sealer – it was a godsend,” said Mr King.
“You can’t put a price tag on dependability,” he added.
To find out more about Floratine, click here, or to find out more about induction cap sealing and its benefits, click here.