Enercon Industries’ commitment to your sealing success doesn’t stop once we’ve delivered your induction heat sealer.
We’ve created an unmatched international representative network to provide local help to our customers on those rare occasions when they have an issue with their cap sealer.
These highly trained professionals guarantee emergency support and service when you need them. Why? Because Enercon understands that when a machine breaks down on a production line it can have serious consequences.
In most cases our experts can troubleshoot any equipment or application issue over the phone, but on the occasion that they can’t, we can send a service technician to you. We also have strategically located depots around the world to deliver spare parts when needed.
But there’s no need to take our word for it, instead you can hear what our customers think of our service and support:
Jim Peace, Production Director at Shaws: “Enercon’s back-up and support service has been absolutely brilliant. Everyone I have dealt with has been friendly, helpful and professional – Enercon understands the pressures of production.The quality of their support is the number one reason we bought a second machine - some 20 years after purchasing our first. I know that problems with our induction sealer will be rare but if we do have them, Enercon can be relied on to help us.”
Lee Woodhouse, Production Manager at Specialised Industrial Chemicals:“Maintenance on Enercon machines is minimal, but when something does need looking at, being able to bring the machine directly to Enercon’s factory with short notice is brilliant. Enercon’s service team is fantastic.”
Enquiries and quotes:
Tel: +44 (0) 1296 330 542
Full European service back-up programmes
A team of fully qualified service personnel to cover technical application issues
Enjoy the benefits of an Enercon Service Assurance Contract - for more information contact us
Out of hours service - 24 hours a day, 7 days a week
Fax: +44 (0) 1296 432 098